Documentation
Integrations
Receive reports in Slack and create tasks in Linear, Jira, Notion or Asana with one click, with status syncing back to Wutbug.
Integrations are configured per project under Projects → Integrations. Only team owners and admins can connect or disconnect them.
Slack
A message arrives in the channel you choose for each new problem (grouped duplicates don't repeat the notification).
There are two ways to connect it:
- Connect with Slack: you authorize the Wutbug app and choose the channel. This button only appears if one-click connection is enabled on the server.
- Incoming webhook: you create a webhook in your Slack (Apps → Incoming Webhooks), choose the channel and paste the
https://hooks.slack.com/services/…URL. Test Slack sends a test message.
Task managers
From any report, Create task generates an issue with the description, the user's steps, errors, failed requests, the device and a link to the report. The link is saved on the report.
| Tool | Connection | Where it's created | Sync back |
|---|---|---|---|
| Linear | One click (OAuth) or personal API key (lin_api_…) | The team you choose | Yes |
| Jira | One click (OAuth) or email + Atlassian API token | The project you choose | Yes (automatic with one click; with an API token, you create a webhook in Jira using the URL and secret we show you) |
| Asana | One click (OAuth) or personal access token | The project you choose | Yes |
| Notion | One click (OAuth) or internal integration token | The database you choose | No (one-way only) |
One-click connection
Connect with Linear/Jira/Asana/Notion takes you to the tool to authorize Wutbug. When you return, you choose where tasks will be created. If one-click connection isn't configured on the server, use the API key or token option.
Two-way sync
- From Wutbug to the tool: enable Close the task when resolved in Wutbug (in Notion: comment on the page). When you mark the report as resolved, the linked task is closed.
- From the tool to Wutbug (Linear, Jira and Asana): when the task is closed, the linked report moves to Resolved with the note "Resolved in Linear/Jira/Asana" (and, if the project has it enabled, the reporter is notified by email). When the task is reopened, a resolved report goes back to Triaged. Every change is recorded in the report's activity. Wutbug verifies the signature of every webhook it receives.
Credential security
Access tokens and API keys are stored encrypted with AES-256-GCM and are never shown again or sent to the browser. Disconnecting an integration deletes its credentials. More details in Security.
See Notifications and conversation.
Manual links
If you use another tool, add a named link to any report (for example, a GitHub or Zendesk ticket) so the team can find it.